Telco
Mission-Critical Network Operations
T7 deploys the VIGIA Master Suite across telco operators — a centralized platform that monitors, correlates, and automates the entire network in real time. From satellite links to radio access, every layer managed from a single control plane, with predictive intelligence that resolves incidents before they impact service.
The challenge
A Caribbean telecom operator manages infrastructure deployed across remote, government-protected ecological reserves — sites where access is restricted, field dispatch costs $3,000 USD per intervention, and regulatory limitations make reactive maintenance extremely expensive. Without real-time visibility and remote management capability, every failure demanded exactly what the environment least allowed: a technician on the ground.
Capabilities
- Full-stack network monitoring — satellite, microwave, radio access, infrastructure and applications unified in a single NOC view with real-time topology and event correlation
- AI-powered fault prediction — VAAS® learns logical and physical failure patterns across the full environment, surfacing developing issues before they degrade service
- Autonomous incident resolution — V-iA73® Intelligent Automaton detects, evaluates and acts on Level-1 incidents without human intervention, from diagnosis through corrective action
- Remote management of restricted sites — eliminates costly field dispatch to ecologically protected and government-controlled infrastructure with zero regulatory exposure
Platform
- VIGIA Bus® (VBUS®) — Centralized monitoring and correlation hub that unifies satellite, microwave, radio, infrastructure and application layers into a single operational view — the foundation of the VIGIA stack.
- VIGIA AI Suite® (VAAS®) — AI-powered correlation engine that learns logical and physical fault patterns across the network. It doesn't react to failures — it anticipates them, surfacing predictive alerts before service impact.
- V-iA73® Intelligent Automaton — Autonomous action layer. When VAAS® identifies a developing fault, V-iA73® executes preventive and corrective actions without human intervention — closing incidents before an operator is ever involved.
Results
- 99% Level-1 Task Automation in 36 Months
- 100% Network Quality Index
- 2× ROI in 18 Months
- +2pt Client Satisfaction Index Increase
Use cases
- Remote Site Management Without Field Dispatch
- Proactive Fault Prediction — Logical & Physical
- Full-Stack Network Automation
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